I have a B of A account for unemployment in California. Cybercriminals appear to have been draining funds from the EDD accounts attached to the cards. Instead they gave cards without a chip, just with a magnetic stripe, which is easily subject to fraud," said attorney Brian Danitz who filed the suit. I tried to do several website purchases just to see if it was one particular website malfunctioning. As a result, the suit says, the EDD cards security vulnerabilities became a target in 2020 for large numbers of individuals who used cloned cards to make fraudulent ATM withdrawals and unauthorized purchases. Bank of America action like they dont want to process my claim. I too am receiving Edd Unemplyment payments, and my account has been frozen. I am being punished for what to. "Bank of America should have known this was coming, they did not provide basic security measures. They have brought smiles back to the faces of the people who have been previously defrauded. They never returned any of the money !! Its been more than 45 days since my call, NEVER gave my money back that was stolen. I spent several days making numerous back-and-forth calls between Bank of America and EDD, both of them telling me that the problem was the others fault and that they could not find any problem with my account on their end. Logged into the app and saw that someone wire transfered my entire balance ($8K). They have sent one letter in late March telling me that my claim was declined AGAIN, after being closed and reopened over 6 times for what they call Reconsideration. "As soon as I told her, 'There's fraud on my card,' she said 'I'm unable to help you,'" said Jennifer Yick, a San Francisco resident who is a plaintiff in the case. I believe B of A stole it. I'm thinking what recourse is there for these families with rent to pay?" I am currently going through this they reopened my card yesterday as of 2/1/2021 5:00 pm PST and im waiting for my funds which pays for me a hotel room biweekly so now im currently sleep by the train tracks until the return my payment. As the case tells it, Bank of America responded to the uptick in fraudulent transactions by blocking nearly 350,000 Californians access to their unemployment benefits in October 2020. Please add me. Any closed claim based solely on results of the previously-used fraud filter has to be reopened within 30 days. These Bank of America cards are supposed to be protected by the Zero Liability policy, I guess thats just a lie they are allowed to get away with. "We were able to get this preliminary injunction so early in the case because after we filed, we did receive publicity about the case from your channel. According to the lawsuit, one of the plaintiffs is a South Carolina woman who is over 70 years old. I knew I had enough in the account to cover it. REPORT YOUR THEFT TO COPS WITHIN AN HOUR OF SEEING THE THEFT. Edd now sends paapwr checks but I cannot get anywhere with BOA. I have an Acct on here! One agent told me hes never heard of anything like this. Yes I too have been a victim of fraud. I asked if their cameras work and she said yes. BOA owes me over $2000 due to fraud on my unemployment account. This happened to me today. I lost my car because of this and Im still about to lose my home. Makes no sense . I havent been paid in months. Click Change Settings if you want to tailor the use of your cookies. They then locked me out of all of my online access. Its been a week and I havent got the new card. My boa Edd account was closed December 13 with 800 ba. Whoever did this left their email address, phone number, and home addresswhy didnt BOA notify me of these changes? Never responded to my claims a total of 4800. Its silence speaks volumes, the lawsuit says. Brian Danitz is leading a class action lawsuit against Bank of America, representing thousands of Californians who were victims of fraud after scammers targeted the EDD. Today I called again and finally spoke to a supervisor only to have her listen to my complain for about a minute only to find out that she put herself on mute. I have spent hundreds of hours on hold with EDD, and Bank of America .each pointing the finger at the other because of this Unemployment mess I found myself at 60 years old Homeless living in my card with 2 cats since November I am now sick from sleeping in the cold and have literally list everything. Are you a theft victim? I said my claims was automatically closed the next day after I reported it. As a result, tens of thousands of Californians were deprived of access to their only source of income during a global pandemic, the complaint attests. Oh yeah and plus my mobile app online I typed in the correct password never changed it had it the same password and for some reason they locked it up so I couldnt access none of my phones I couldnt see anything. I have nothing to do with fraud Im confused, broke now, lost dont know who to turn to and I keep having panic attacks because I feel like someones out to get me. status of any class action settlement claim. I was left with no money to live on and no one could give me a glimmer if hope in getting the money back. According to the complaint, the bank is responsible for administering the payouts and EDD is not able to force Bank of America to change its ways. I called the number on my card and found out that someone had hacked my account, changed my account that I transfer money to and requested the transfer. Hi please add me . I have now spent hours on hold and minutes with agents who were rude and had no idea what was happening. When I called the bank about the letter they gave me this catch-22 situation in that my account was frozen therefore they couldnt do any investigation . This situation just happened in the last two weeks. I called B of A back and said I have never been able to take more than $500 out in a day as it exceeds my maximum daily limit so how could aa thief? The order requires Bank of America to provide some urgently needed relief to Class Members who were frozen out of their accounts after the bank failed to protect them from fraud. The same thing happen to me on the this week on the 5th , $700 was taken out from a bank of America atm in Corona ca and I live in rialto ca I tried so bad, it was all h money I had for my kids and myself, Im waiting to see what happens now,I hope someone helps, I have a claim for 22 thousand that I reported in January account was frozen then had the be verified by Edd which I have been and have started receiving paper checks from Edd and the BofA claim was finally re opened and I faxed in a police report and the thief had used an BofA atm to withdrawal money so I faxed this info in along with my Id showing that it was clearly not me at the atm. The countless hours between Bank of America and EDD either giving me incorrect information or no information at all or realistic expectations has left me very frazzled and almost suicidal. When I call I get attitude and talked to them like Im irritating them wasting their time, and they will get to me when they are ready. Got online to check on it and someone out of La Mirada at an ATM did an inquiry and then withdrew $980 of money I desperately needed to buy food. Their attitude is totally different from their non-EDD customers. In November 2020, I had my BofA EDD prepaid debit card account hacked by people overseas. On March 29, 2021 I was expecting my deposit in my account. This field is for validation purposes and should be left unchanged. I called back several days later to check on the status of my claim and they said it was closed. A class-action lawsuit claims Bank of America promised 'zero-liability to EDD card holders' but isn't delivering, or protecting card holders. They refuse to give my money back. Despite the security concerns associated with magnetic-stripe technology, Bank of America allegedly failed to include far more secure EMV chips on EDD debit cards, which the case claims are the only cards issued by the bank without such technology. I deserve unemployment and sadly my what little it is, I need it and if your gonna be the middle man(BOA), Id suggest get it together and be accountable for your actions. "With this agreement, we are committing to additional measures to help unemployment recipients who have been victimized by fraud receive their benefits as quickly as possible," Bank of America said in a statement to KPIX 5. I did not loose any money but my personal info was probably stolen since I do have an account with B of A just for my unemployment. I call twice a day every day and get a different answer each time, or they transfer me the Edd helpline. I have done what was requested of me and feel that my funds are of no importance to them and have had no success in getting an honest answer when earnestly requesting one. Since October 4 when the money was deducted from my account, I have called Bank of America prepaid card services easily over 50 times and every time I was told something different from the employees, I have been promised several times throughout the last couple of months that the issue was going to be resolved and to be watching for the money to return back to my account, only for nothing to ever happen . I was on phone again trying to have them reopen my claim. Have you lost your money to online theft and you are in dire need to recover them? Went through claims, said take 45 days! money transfers. In the economic devastation of the Covid-19 pandemic, millions of people are relying on unemployment and similar government benefits to provide money for basic living expenses. Per the case, two of the plaintiffs received credit for the fraudulent transactions from Bank of America only to have the bank later remove the funds and cause their accounts to fall into a negative balance. And the people that I do get to talk to tell me they are sorry. McCune Law Group, alongside co-counsel Tycko & Zavareei LLP and Kelley | Uustal Trial Attorneys has filed a class action complaint against Bank of America on My California B of A unemployment account received 5 fraudulent charges from DoorDash until I caught it. I spoke with a man from the fraud department who verified my identity and purchases and he said that he had the input a couple of things to make the card work again and that he was sure that the car would work now. I had money stolen off my card and Bank of America and EDD are doing nothing about it. After a month, when I contacted them they said oops! It took me 5 months. I hate BOA. Please add my name to your lawsuit. Fill out this form for a FREE and prompt case evaluation. On April 2, 21 my EDD debit card was denied when trying to buy groceries. While she only lost $400 in her account, she says it's the principle of not having her case resolved that bothers her. Pending Settlements; Investigations; "I'm a taxpayer. they did not return the stolen funds and basically insinuated his report was fraudulent. Add me. After weeks when I finally got throught to a boa rep. She told me that the System needed to Update and that once it did my funds would be added to my card..that never happenedfor the next few weeks I didnt recieve my $300 dollar deposits until the -$1300 balance was paid.!!! My card was froze after swiping. OmG please do something about these hoodlums and teach them a lesson for leaving me stuck in their parking lot or endless hours answering every single security questions correctly over and over. B of A flagged it, but never informed me when they closed my acct. "When I heard others losing $4,000, $7000, I thought, 'What's the recourse these people will have?' He quotes Bank of America customer service representatives in the class action lawsuit, who admit to hearing about the issue regularly. I called b of a and they had hung up on me or gave me the run around. She was Not friendly At All & spoke so fast I could hardly understand what she was saying. this is since February. Basically similar to everything everyones saying our 4 person eddBofA cardholders have been through! I called to reopen my claim, which I was told had been done, only to have zero updates on everything. I have dates and transactions showing for example if I had a $500 balance then made a $27.00 purchase my balance would drop $50, $60.00.