Glitchy, redundant and worthless app that doesnt work if you are WiFi or VPN. Sent an email about the issues because I ended up with multiple charges going through on my credit card, but no tickets and they were no longer listed. I reached to them through live chat but it's been 20 days and yet no response. Smaller concert events may have tickets for $20 to $40, while events held at theatres can be in the $50 to $100 range. And why did I pay such exorbitant surcharge fees for THIS experience? Get The Big To-Do. I had bought three concert tickets this morning unbeknownst to me the website had charged me an additional three tickets including the ones I had already purchased the first time around. I am seriously unhappy that we missed over an hour of the event, especially when we arrived before the event began, just because an AXS employee linked tickets from the 2021 rodeo to the 2022 rodeo today. I thought and I know that I am no geek, but when I read the many negative reviews about the App, I realise that I am not singled out in my misery. . and our I show up to the event very early, just in case, and no one at the venue said anything. After 30 minutes waiting to chat (ONLY option available for customer support), they couldnt help. Then I received 2 notifications from my bank for 2 separate large transactions. I needed an account. Create an account before you try to buy tickets for the first time. Two thumbs down. I dont know if it had deleted my tickets or if its a glitch but I dont know. AXS Tickets Phone Number Call AXS Tickets customer service faster with GetHuman 888-929-7849 Customer service Current Wait: 8 mins (4m avg) Hours: Mon-Sun 7am-11pm EST; best time to call: 1:45pm Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up! So far, my experience has been seamless. I got in touch with AXS and the woman I spoke to assured me that everything's alright. They show up on website though. The absolute worst and most unprofessional app i have ever used. Second, AXSTickets doesnt have a history of the event. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support. Your real card info stays hidden. AXS Tickets App In person In advance at Hornet Tickets office in the Athletic Center 10am-4pm M-F At events, subject to availability, hours vary Online (All orders run through our ticketing company AXS) Ticket Delivery Methods Digital Delivery (AXS App) - FREE! Thats precisely what happened to me years ago I bought $400 tickets and the guy transferred them to me, then proceeded to transfer them again, Im assuming scamming multiple people. The following data may be collected and linked to your identity: The following data may be collected but it is not linked to your identity: Privacy practices may vary, for example, based on the features you use or your age. And waited. My email was missing a . I have been trying to get access to my tickets for 3 days i have chatted with three different customer support individuals and after explaining this very issue i received the response have you downloaded the AXS app and login with your email. Of course that was frustrating, I thought maybe they didnt completely transferred from my friends app but they did because my friend doesnt have them no more either just proof that they were transferred to me.. Hi guys, Im looking to buy tickets from someone on Facebook who I obviously dont personally know - whats the safest way? Not true! I downloaded AXSTickets and followed all directs (which appears some people cant follow here then complain bc they did not follow them), bought the tickets, confirmed my account and they were sent legit within a few minutes. Im just worried because on AXS website, it says tickets can be transferred an unlimited amount of times. To download, simply open and view your tickets in the app. AXS Tickets iOS app crashes, not working, errors, AXS Tickets on iOS has black/white screen, AXS Tickets Android App Issues and Solutions, AXS Tickets has errors/crashing/not working, AXS Tickets server network connectivity issues, Event Tickets Center Concerts, Broadway & Sports, PrimeSport-Sports tickets, vip hospitality, events, Close and restart the AXS Tickets app on iPhone, Update AXS Tickets app to the Latest Version for iOS, Uninstall and reinstall AXS Tickets iPhone app, Update your iPhone to the latest iOS version. I also purchase tickets insurance with no email confirmation!! Axs store currently offers the greatest deals and promotions. Mind you I used this back in December of 2019 and Im still having trouble with it (March 2020). Pick your exact seats on interactive maps, get more ticket options with AXS Official Resale, and go in style with AXS Premium or VIP offers. Does anyone know with AXS specifically, once its transferred to me, can the guy transfer them again, or now only I can transfer them? This is horrible, such a terrible app. Continuer sur 950 mtres. TICKETS When my friend did accept the transfer, I received an email saying my friend had claimed the 1 ticket you transferred for the following event Wait a minute, I transferred TWO tickets. You CANNOT view your ticket on desktop or web mobile, and cant even sign in on desktop/web mobile. These tickets are non refundable so I am out $200. Yep, my account is back to normal now too. Le service de notes de frais restent toujours accessible en allant voir le dtail du trajet. We were due to go to the GENESIS Concert at the O2 on Nov 29th 2020. With the AXS app, you can. They will charge you $18 and keep a certain percentage of the sale.Dont even get me started on their customer service. And that was after the minutes that passed by before I actually set the timer. Since AXSTickets doesnt allow adding the tickets to my Wallet (which would mean sharing would be super easy), I opted to share via AXSTickets s email share option. Slow to respond and when they do it has nothing to do with the issue expressed to them. Front row or on the aisle? When ticket sales start, the temporary queue is refreshed and everyone who is in queue is assigned a random place. My show is on Friday and I so wish I was able to go. What fees are there when buying tickets? We often link to other websites, but we can't be responsible for their content. Please fix this and I hope there is no other fans that will experience the same thing as me. I simply never got a resolution with AXS and almost missed an event that I had bought EXPENSIVE tickets for TWO years ago - 2 years not enough to send me the tickets apparently :D And they had no answers for me. Plans can . So waiting for that exact time to try to buy tickets because they sell out in seconds will be a pointless attempt. I chose the facebook login option which usually is super easy with other apps, but instead of using my already logged fb account in the facebook app or safari web browser (as every other app does), I instead had to input my fb account info every single time. Are you having issues? Im trying to sell the missing order as it was made in error. I figured this out all on my own no thanks to their support team. I always try to pay with PayPal, just for their excellent refund policy. I had to get on my phone. They also neglect to send you confirmation emails so you have no idea what is going on with your tickets when you buy them and when you sell them. DO NOT USE THIS COMPANY! I did so and AXSTickets froze again. N'hsitez pas non plus trouver une station-service, un restaurant, un htel durant votre trajet grce au service "Sur ma route". It's all a fan needs, all in one app. What is a Pre-sale? Your AXS Mobile ID is the secure and unique code for all of your tickets, and all you need is the AXS app to use it (iOS or Android). I didnt have a problem with the transition until I downloaded AXS and attempted to login. But yeah Im NEVER using them again What happened to you? I understand theres a pandemic going on, and Ive tried being patient for weeks now. Le march auto neuf entre 100 000 euros et 200 000 euros : dcouvrez les modles possibles. So after waiting in line I had to go to another line for printed tickets. Cookie Notice How do I create an AXS account? And they had no answers for me. Recently, after making a purchase I was informed that AXS would be taking the place of the discontinued Flash Seats app effective 8/30. Au rond-point, prendre la 2me sortie sur D560a et continuer sur 700 mtres. I ordered tickets online to a recent show. Have had a variety of other problems in the past, particularly with tickets not displaying. Privacy Policy. The use and ease of AXSTickets was phenomenal. Tickets from one order are there, the other order isnt and I havent received two emails either. I bought 2 tickets to an event a month ago and downloaded the app immediately to verify my purchase. Flash forward a month later, day of show, and the app tells me upon signing in that I either havent used the app recently (I used it exactly a month ago, how often am I really expected to use it??) Its all a fan needs, all in one app. This charge is per ticket (s) If you are looking to sell your tickets on their app DONT. Stop hand-delivering tickets or waiting at the entrance for everyone to arrive quickly transfer tickets to friends and meet them at your seats. I cannot log into the main AXS page on the AXS website. The site also crashed while Im struggling to remember my password and forced to logout and queue in line again. It seems that I probably will not get a response before the show. Again, got AXS Tickets "Mobile Data" "Allow Background Data Usage". AXSs lack of integrity and non existent concern for its customers is appalling and disappointing. But wait, theres a phone number in the email you can call for help. After entering credit card info (correctly) the next button never lights up to proceed to billing address. They will pursue AXS who in turn, will keep your money. This telling me time and time again, that I had NO EVENT COMING. Then confirm "Reset Network Settings". You will receive an event confirmation e-mail within 24 hours of your purchase, and your tickets will always be delivered before your event. After several more minutes, I thought hmm, Im just going to put my phone on speaker, do a little work on my laptop, and set a timer to start truly counting the minutes. I received an auto response on 2 separate emails and have not heard from AXS and still do not have my tickets. Alex P. is a great addition to our team. AXS connects fans with the artists and teams they love. Enter your device passcode. I can see my tickets ,but when i go to transfer one to my wife it says session timed out. I rather print out my tickets or use primary ticket apps. The main reason I am on here is because it is the official seller of the concert I want to go to and were selling them at face value while everywhere else I looked had a $30 markup per ticket plus extras so using AXS 2 tickets only cost $103 total instead of almost $200 total for the 2 and I know there is no way this venue is sold out especially since I just found out about the concert on Sunday on Pandora and the show is Saturday. Is it Safe? If you have seats from AXS but cant make it, quickly list the tickets for sale from your account and reach tons of potential buyers. Don't know why it won't work. You MUST download AXSTickets , use the email you used on desktop to sign in to AXSTickets , and then go back to your desktop/web version to confirm your email address. I'm heartbroken because I basically spent $250 not to see one of my favorite artists of all time. Expires: Dec 19, 2024. They werent actually transferred until my friend accepted the transfer two days later.The tix I purchased were not cheap. Understandably, youd only have to reset your password and then youd have access to all your account content.Unfortunately, after I downloaded this horrible app, it wouldnt allow me to sign in. Solve all AXS Tickets app problems, errors, connection issues, installation problems and crashes. Ainsi faites des conomies sur le cot ou la dure de votre voyage, en trouvant le trajet Aix-en-Provence Saint-Maximin-la-Sainte-Baume adapt vos besoins. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. I used my Facebook account, which needed a re-login, but thats fine. In the future, I would definitely try not to use AXS for ticket purchases. could not the sell tad was not lit up. Mine wasn't working earlier, but just checked and now showing in the events section. Ive used the Flash Seats app for years with no problems. For me it just says "Access To Website Blocked" which makes me extreamly worried can't acces my account, my tickets and my order confirmation email has "broken image file" icon under venue, calendar and tickets. Is it Legit? If you are a AXS Tickets customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using AXS Tickets. Even just a lil tickets under revision or similar would be fine. I have a problem with AXS Tickets Are you having issues? Its super easy. Joel Osteen event couple years ago when I paid with my credit card and I bought 2 extra tickets for my son and his friend, but they could not attend. Ive asked to speak to managers , and gotten IGNORED. This is for London (October). Then AXSTickets froze, so I killed and restarted it. AXS Tickets does not seem legit based on our analysis. AXS site or mobile wont let me sign in for refund. Lets try again., - Unable to sign in after downloading the app. I have created multiple reports and have received only that they have forwarded to their support team and have received nothing since. I bought tickets and was going to the event with the tickets on my phone, and the artist canceled and rescheduled. If so, how? However in my app it still shows that I have two tickets. So instead, I revoked the ticket share back to my app, and decided to show tickets for both of us. Event Tickets Center Concerts, Broadway & Sports, PrimeSport-Sports tickets, vip hospitality, events. Let me first say that the employee we talked with was polite and kind and tried very hard to assist us. Cancel a subscription / trial at anytime by blocking the site or app on your Justuseapp Card. Well obviously its been more than that, Im just upset that theyd falsely claim something and not come through with it. Front row or on the aisle? AXSTickets is absolute trash and i implore any venue considering to use them as their third party ticketing app (Billy Bobs Texas) to reconsider. I put my tickets up for re sale on AXS and I dont think theyre even visible to people to buy . listed the best and took a break. Also, it makes no difference if you use AXSTickets or the website. Continuer sur 36 kilomtres, Sortir et rejoindre la voie. Created an AXS. Tickets for Wed 22nd March 2023 at The O2 London. Official Tickets and Your Source for Live Entertainment | AXS.com I purchased two tickets a couple weeks ago through a friends app but eventually made my own app so my friend could transfer the tickets too me instead. The email response i got didnt answer a single question of mine so i sent a response asking for them to actually answer the question that concerned me and they neglected to respond. Downloaded AXSTickets no tickets. Get started today. AXSTickets is a hassle to get tickets, first off I had to login multiple times and it made me worried that my tickets will not be there. I would expect the venue would use an electronic ticketing system thats not so confusing and confounding. "Swan Lake" tells the story of a young . This is how I was tricked into buying more tickets. What a stupid, stupid product decision. No. You dont care about customers or their needs and it shows in all of your actions and words. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I am going to be extremely upset if I cant go to the TOOL concert. Buying Basics How can I buy tickets? By App not working? I have lost 8 tickets so far 4 more are today. The next day I got the same email twice simultaneously. I assume the meet and greet is after. Dope concert. Peter Kay tickets - London 02 many dates !! I can log in on my computer but not on the AXS app on my phone. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can't go, and more. Lets try again. So I kept trying and the same thing kept happening. Discussion I've seen some dates have already been postponed but the AXS app now shows no tickets for the two dates I had, as if none had been purchased at all. AXS (pronounced access) is an American ticket outlet for sports and entertainment events, founded in 2011 and owned by Anschutz Entertainment Group (AEG), the world's second largest entertainment promoter behind Live Nation Entertainment. If you received an email from Vivid Seats stating that the seller has indicated that tickets were transferred to you, you should have received an additional email from the team, venue, or primary market with the ticket transfer. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. After a call to AXS customer support I was told that the My Events section often doesn't show the tickets you have purchased. Once your AXS Mobile ID tickets have been released to the app please follow the below steps to view your tickets. Therefore, I wouldn't expect this issue to be fixed anytime soon. I am so sad and frustrated. Thankfully I checked it first thing this . 5 comments 100% Upvoted This thread is archived Its pointless. I would rather be told the truth than a lie, after reading other reviews I see its a big issue. The hassle with trying to login is just ridiculous! or that this is a new device (it isnt) and I need to confirm my acct via an email theyll send me. I had no trouble signing in and viewing my tickets at that time. My AXS app is not working!! How GetHuman-robtixsa fixed the problem. So do not buy from them unless you have a printer and are semi computer literate. Went online and I saw that my tickets were available but I still didnt see an actual ticket. I should have used the print at home option but this was the recommended option. 2. They told him to go to the resolution desk, but didnt have any idea where that was at Red Rocks. After a call to AXS customer support I was told that the My Events section often doesn't show the tickets you have purchased. Did the AXS live chat and they suggested to use AXSTickets and I tried again - still got an error. Apparently only 2 people actually made it to the meet and greet that day. Be safe from hackers and unwanted bills. Nyman Subscriber 7 Subscriber This update includes performance improvements and bug fixes. AXSTickets keeps crashing right now every time I tap the menu bar. AXSTickets communications are confusing. Doe. Certains itinraires vous feront passer par le chemin le plus court, le plus rapide ou sans page. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before. . So naturally I assumed the ad closed my window browser and did not complete my purchase. BUY THE PERFECT. On buying some items, every consumer can just put in a small quantity of money. After 40+ emails, and having to have my bank call them to confirm that I purchased them, they finally sent me the right tickets. Mine kept giving me the incorrect password error when I knew it was correct. I mean, what for? Create an account to follow your favorite communities and start taking part in conversations. Tix are for mobile, so not sure what to do. I had a handicapped family member who was seriously compromised during the wait time as well, due to heat and having to climb a total of 43 rows of steps to finally get to the correct seats instead of 22, which was almost to much for her to handle. Here are some helpful workarounds that should work whenever AXS Tickets app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR. I finally had to send him a picture of my ID so they could look up the ticket to print for him. I was signed in, had my confirmation code and everything, but they didn't send me the ticket. Must have been a blip. Apparently lots of people are having problems with the App. U2 iNNOCENCE + eXPERIENCE Tour 2015 (archived, read only), AXS website issues - Tickets not showing on my account. I traded tickets with a friend and a few days later, they disappeared from my account and AXS has no idea why yet they're refusing to send me replacement tickets or a refund. Justuseapp Safety Score for AXS Tickets Is 13.2/100. No paper tickets required. Yes there is an option for reset the password, but whats the point when you are competing with other fans to get ticket, so obviously I lose the best seat as well as the regular seat. - AEW has announced that there will be a meet-and-greet for fans before tomorrow's Rampage. Mappy donne les informations utiles pour votre itinraire de. Thank you. I can see my tickets, but I don't see a way to print them. DO NOT USE AXS! I have the confirmation email from AXS so I know I'm using the right email. I add tickets to my cart but when I go to check out it says my cart is empty. They said he had 6 tickets ( I only had 5!) AXS Help Center Buying Tickets Buying Tickets Buying Basics, Resale, Accessible Seats and more. After the concert I ask a staff member what's up, and they say the meet and greet was before. That was over a week ago and Im still waiting for my money. So purchasing through the website and AXSTickets doesnt work - even with all their tips. Damn thats really smart Im gonna do that from now on. On your device, goto "Settings" click "Apps" select "AXS Tickets app" click "Storage" click "Clear Data" option. Twice this week my family has tried to transfer tickets from one AXS account to another. What does face value mean? Reddit and its partners use cookies and similar technologies to provide you with a better experience. Call me impatient but when I pay hundreds of dollars for tickets I expect to receive them with no problems. Thats why I download AXSTickets to help me to keep sign in. Here is how to fix: Follow the AXS Tickets android app crash troubleshooting guide Here . Press question mark to learn the rest of the keyboard shortcuts. cant go, and more. Later my mom asked me to send her the tickets and so I went to AXSTickets and it logged me out again. In the meantime I contacted with them egain and they said that their "technical team" did not contact with them regarding my issue. Pick your exact seats on interactive maps, get more ticket options with AXS Official Resale, and go in style with AXS Premium or VIP offers. What is wrong with the App, if I delete it and reinstall will I lose my tickets? By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I purchased three tickets for friends to go to the Joyner Lucas concert. I understand the whole situation is a mess but there must be a better way to handle it than to take the tickets off/not give access entirely imo.