It may be lower than the recommended settings, which affects the amount of cold air flowing in the section. You can also go to the Electrolux and Frigidaire ice maker recall page (icemakerrecall.com) and select Click here to see if the voluntary recall has impacted your ice maker. Mine is now freezing up again. 4330 East-West Highway Bethesda, MD 20814, Contact Us: 800-638-2772 (TTY 800-638-8270) I've called the company and been notified that there is no recall on the item. Carefully lift the ice maker off of the freezer wall and gently lower it onto a secure, flat surface. If there is, you should attempt to clear the line. I purchased a Frigidaire refrigerator model number FG4H2272UF on June 19, 2020. 02 - Freezer Temperature is Above 10 Degrees F (-12C) If the freezer temperature is above 10 degrees Fahrenheit (-12C), the ice maker will not produce ice cubes efficiently. The remedy: Shut off the refrigerator icemaker, empty the ice bucket, and contact Electrolux as soon as possible to schedule an in-home service visit. She is a wannabe problem solver, junk food maven professional coffee practitioner, web guru and general communicator. You should also check the freezer temperature. If the motor tests okay, the issue may be with the on/off switch. Use of and/or registration on any portion of this site constitutes acceptance of our User Agreement, Privacy Policy and Cookie Statement, and Your Privacy Choices and Rights (each updated 1/26/2023). The freezer temperature should be set between 0 and 5 degrees Fahrenheit (-18 to -15C) for the ice maker to work properly. Electrolux has recalled its Frigidaire and Electrolux side-by-side, top freezer, and multi-door refrigerators due to a possible choking hazard from the ice makers. The warranty also does not apply to any physical damage that has been caused to the ice maker. Step 2: Remove the ice maker. Therefore, if a customer is unsatisfied with their product, it is advisable to reach out to Frigidaire directly and pursue a resolution through the manufacturer before resorting to legal action. You can contact Frigidaire directly to learn more about their customer service programs and determine if your model is eligible. If you own one of the affected models within the specified serial code ranges, you should immediately stop using the refrigerator icemaker, empty the ice bucket, and contact Electrolux. Our Frigidaire refrigerator repair manual cuts out all the unnecessary theory and sealed system repairs that the novice will never perform. The Bottom Line Is there a recall on Frigidaire ice makers? Frigidaire Gallery's newest nugget ice maker makes chewable, crunchy, airy nugget ice with a unique texture just like restaurants do! If the control board is defective, the ice maker may not work at all. Linking to this external site does not constitute an endorsement of the site or the information it contains by CPSC or any of its employees. Was $3,499.00. Ft. 4-Door French Door Counter-Depth Refrigerator - Stainless steel. If the ice bin won't go back in, verify that the auger isn't in the way. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years. Recall alert: Frigidaire, Electrolux refrigerators recalled due to ice maker choking hazard (The United States Consumer Product Safety Commission). If the icemaker is not working make sure the freezer temperature is around zero degrees Fahrenheit. This current refrigerator recall covers around 2,700 Liebherr counter depth (24 inch width) built-in single door and side by side refrigerators. Frigidaire Electrolux refrigerator ice maker class action overview: Who: Electrolux recalled Frigidaire and Electrolux side-by-side, top freezer and multi-door refrigerators. The affected models are: PRMC2285AF, ERMC2295AS, FRSS2323AB, FRSS2323AW, FRSS2323AD, FRSS2323AS, FRSS2333AS, FRSS2623AB, FRSS2623AW, FRSS2623AD, FRSS2623AS, FRSS2633AS, FRSS26L3AF, and FFHI1835VS. The water line to the ice maker can easily be removed and connected to a shut-off valve, allowing you to turn the water to the ice maker on and off as needed. The circuit board inside the vacuums battery pack can overheat and smoke, posing a fire hazard. JavaScript is disabled. I'm obsessed with smart home tech and channel my obsession into new stories for Consumer Reports. Remove the screws that connect the water line and the ice bin to the ice maker and carefully remove them. One affected person endured gum lacerations. Empty the ice basket. Frigidaire 5303918784 Air Handler Housing Kit (AP6039735) - AppliancePartsPros.com, Frigidaire 5304519207 Housing (AP6834561) - AppliancePartsPros.com, Parts for Frigidaire FG4H2272UF: Ice Maker System Parts - AppliancePartsPros.com, Frigidaire FG4H2272UF not making ice/proper ice, Frigidaire FDBC2250SS0 Ice Maker Freezing, Frigidaire Gallery LGHS2644KM0 not crushing ice. Appreciate all help. The first step is to turn off the water supply to the ice maker, either by shutting off the water valve or disconnecting the water line from the wall. Toll-Free Consumer Hotline | Time: 8 a.m. - 5.30. p.m. Youll need to reset the thermostat to get the proper temperature. Hopefully it doesn't freeze up again in a couple days. SKU: 6533166. Refill the reservoir and see if it works. Once the ice is removed, remove any screws that are securing the ice maker by using a Phillips head screwdriver. The fill tube started freezing up so a technician put a new water valve in the back of the fridge. Yes, LG craft ice makers can be removed. It was obvious that the system was not going. The company will schedule a technician to replace the ice maker with one that has a polypropylene ice level detector, free of charge. They are the Frigidaire FRSS2323AS, Frigidaire FRSS26L3AF, and Frigidaire FRSS2623AS. They have advised me to contact my homeowners insurance for help replacing the refrigerator. I made several attempts in calling this number only to get caught up in a loop. For example, in 2012, a class-action lawsuit was filed in New York against Electrolux Home Products, Inc. (the parent company of Frigidaire) alleging that Frigidaire refrigerators had a defect that caused them to produce a loud noise. refrigerator. People with healthy immune systems are usually not affected by the bacteria. The U.S. Consumer Product Safety Commission recall notice states that there have been 185 reports to Electrolux of the ice level arm breaking, including one report involving gum lacerations. AIR HANDLER HOUSING KIT 5303918784 / AP6039735 made by Frigidaire, Housing 5304519207 / AP6834561 made by Frigidaire. Instead, we focus on diagnosis and repair procedures for the most common symptoms, such as not cooling, ice or water buildup, compressor not working, noisy operation and other electrical troubles. This premium 48-in built-in refrigerator with exterior ice and water dispenser features a sleek stainless steel outside, and has innovative storage i. Veuillez vous connecter votre compte afin de profiter de vos rabais en ligne. All of the refrigerators have an ice maker and come in stainless steel, white, and black coloring. CPSC states that consumers should immediately stop using the recalled Frigidaire and Electrolux refrigerator ice makers. The biggest problem with Frigidaire refrigerators is that many customers have reported issues with malfunctioning parts and inconsistent temperature regulation. Step 3: Disconnect the ice maker. 365 days to return any part. 2023 Cox Media Group. This removes any way of electric shock or other accidents and malfunctions. If the arm is frozen in place, first remove the ice storage bin. ET. Furthermore, any physical damage is also excluded from coverage. Includes simple step by step instructions for easy installation. Sign up and stay up to date with our daily newsletter. Additional issues with some Frigidaire models include a tendency to freeze food stored in the refrigerator, refrigerator doors that come off the hinges, and restocking issues after rotating the shelves. It may not display this or other websites correctly. They should empty the ice bucket and contact Electrolux to schedule a technician to replace the ice maker with one that has a polypropylene ice level detector at no charge. 01 - Frigidaire Refrigerator Main Control Board. Measurements are 32.5 wide 32.5 deep and 68 tall. ET, Monday through Friday. Why did my Frigidaire stopped making ice? Recalled Electrolux multi-door refrigerator with in-door dispenser, Recalled Frigidaire top-mount refrigerator, Recalled Frigidaire side-by-side refrigerator with in-door dispenser, Serial number locations for the different refrigerator types, More than 1.2 Million Mainstays Three-Wick Candles Recalled by Star Soap Star Candle Prayer Candle Due to Fire and Laceration Hazards; Sold Exclusively at Walmart, Chamberlain Group Recalls LiftMaster myQ Garage Door Control Panels Due to Entrapment Hazard (Recall Alert), Colgate-Palmolive Recalls Fabuloso Multi-Purpose Cleaners Due to Risk of Exposure to Bacteria, MI Windows and Doors Recalls Vinyl Single-Hung Impact Windows Due to Fall and Serious Injury Hazards (Recall Alert), BISSELL Recalls Cordless Multi-Surface Wet Dry Vacuums Due to Fire Hazard, ZLINE Recalls Gas Ranges Due to Serious Risk of Injury or Death from Carbon Monoxide Poisoning, Electrolux Recalls Frigidaire and Electrolux Refrigerators Due to Choking Hazard from Ice Maker, toll-free at 833-840-5926 from 8:30 a.m. to 8 p.m. Electrolux has received 185 reports of the ice level detectors breaking and one report of gum lacerations. The control panels secondary entrapment protection system can fail causing the garage door to close even with an obstruction present, posing an entrapment hazard. French. The recall covers 14 models in totalincluding 11 Frigidaire side-by-side models, one Frigidaire French-door model, one Frigidaire top-freezer model, and one Electrolux French-door modelwith specific serial number ranges. If all the power sources are in working order, move on to the ice maker. Published: Jun. A quick fix to this problem is to remove ice from the freezer compartment by gently tapping it with a hammer until it falls into a plastic bag or onto a towel. Sparkling ice cubes are frozen, released and stored in a container without opening the door. Do not forcefully pull out the ice maker as it can damage the lining of the refrigerator and the ice maker itself. ft.) 27.4 cu ft: 25.6 cu ft: 24.5 cu ft: 27.1 cu ft: Ice Maker Features: Automatic Ice Level Control/Shutoff,Filtered Ice,Ice Maker,In-Door Ice Maker . The refrigerators ranged in cost from $1,200 to $4,300. The cost of the kit is about $70.00 and it comes with the instructions. I've replace the water filter and the icemaker module, all to no avail. All About Appliance 911 Servicing Bottom Freezer Refrigerator Frigidaire Refrigerator Model LGUB2642LF2 Parts Electrolux Major Appliances, North America 10200 David Taylor Drive Charlotte, NC 28262 Publication #5995556437 February 2011. I'll check out the other thread. I also checked the solenoid in the back of the refrigerator and there is only one solenoid. We dont recognize that sign in. 34 Inch and Wider Widths. I changed the housing assembly and steamed the ice away. Next, open the freezer door and remove any ice that is in the ice bin. You will then need to locate and remove the ice maker mounting screws and then remove the ice maker unit from the refrigerator. The problem had to do with the doors detaching and allow potential injury and hazards to their owners. The compressor parts and sealed system components are also covered for one year and five years respectively, in models with electronic controllers. I called their customer service phone number 800-374-4432, to no avail. At Frigidaire, we are committed to getting you a quick and effective solution. Yes, you can remove your ice maker to make more room in the freezer. SCRIPPS CO., ALL RIGHTS RESERVED. No more filling and spilling, or banging frozen ice cube trays on the kitchen sink. Learn about careers at Cox Media Group. Can I remove my ice maker to make more room in the freezer? If the power and water lines are connected and in working order, then the ice maker may have an internal issue. This Frigidaire portable ice maker can produce up to 26 lbs. The United States Consumer Product Safety Commission says the parent company, Electrolux, has recalled their Frigidaire and Electrolux side-by-side, top freezer, and multi-door refrigerator models after learning that the ice level detector arm inside the ice maker can be broken into a bunch of pieces, fall through the ice bucket and possibly create a choking hazard. Remove the ice bin completely, empty it, clean it, and then reinsert it. Generally, the ones embedded in Frigidaire refrigerators last anywhere from 5 to 10 years on average. You mean the ice maker fill tube that comes down from the top and pours water into the ice maker tray is freezing up? Learn More. The ice level arm of these fridges icemakers can break into pieces and fall into the ice bucket, creating a choking hazard. This recall involves 13 models of Frigidaire refrigerators and one Electrolux model refrigerator. You must log in or register to reply here. If the temperature is too high, you can reset the temperature control and wait for the ice maker to cool down before testing again. View frequently asked questions, chat with live professionals, compare appliance protection plans, and more. After clearing the ice from the fill tube again now, the refrigerator is making a sound almost like the ice maker is calling for water but it sounds like it is getting air, stops and continues to make the same sound. Make sure there is no jammed ice that is blocking the mechanical arm from its normal rotation. Each model has the brand name, model, and serial number printed on the label, which is located on the right panel of the interior of the refrigerator compartment. Quantity: In Stock Add to Cart Frigidaire Refrigerator Hinge Pin Item # 1512662 Grid is 1 inch square You can chat online here or call 833-840-5926 between 8:30 a.m. and 8 p.m. do NOT contact me with unsolicited services or offers They were sold atLowes, Home Depot and appliance stores nationwide and online at Frigidaire.com between April 2020 through March 2022 for $1,200 to $4,300. Consumers can reach Electrolux toll-free at 833-840-5926 from 8:30 a.m. to 8 p.m. At this time, there are no active lawsuits against Frigidaire in the United States. Removing the Frigidaire Gallery ice maker is a straightforward process, but it can be time-consuming depending on which type of model you have. The only thing I can think of is maybe my water pressure was to high and as the filter has become older it has slowed down the water flow in the fridge. This recall involves 13 models of Frigidaire refrigerators and one Electrolux model refrigerator. Once the screws, wiring and tubing are removed, the ice maker can be pulled out of the freezer. Influence-free. This model is no longer available or might have limited distribution. In general, Frigidaire ice makers come with a one-year limited warranty on parts and labor. Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC. Here are the steps to reset a Frigidaire ice maker: Hold/press the power button for 10 seconds Unplug your Frigidaire ice maker. Once the screws are undone, prepare a bowl to hold any loose ice that may be in the dispenser, and then grab onto the ice maker grip and pull the ice maker out of the refrigerator. The first thing to check is the temperature setting in the freezer. Make sure that the water line is properly connected to the ice maker and that there is no blockage or kinks in the line. We truly understand the impact this may have on you and are working closely with our suppliers so we can deliver your order as quickly as possible.Online scams have also increased significantly during the pandemic--please only use the official Frigidaire.com site or shop at one of our authorized retailers to avoid fraudulent scams.Thank you for being a part of the Frigidaire family. A recall has also been issued in Canada for 7,180 units sold there. I also enrolled into the automatic water filter subscription through Frigidaire. 3, 2022 at 11:28 AM PDT. This includes coverage of any defects which arise with normal use of the product. Once the ice is cleared out, locate the screws or brackets used to secure the ice maker to the side of the freezer and unscrew them. CPSC does not control this external site or its privacy policy and cannot attest to the accuracy of the information it contains. Applied RTV silicone on the problem area. . Ok, yes you are correct, this is a different design that I have run across as of yet. At Frigidaire, we are committed to getting you a quick and effective solution. Our engineers did not experience this issue while the fridges were under evaluation in the lab. OEM Part - Manufacturer #243297613 $122.63 Order by 8:00 PM ET, this part ships TODAY! Step 9: Reconnect the ice maker. Shop for Black, Ice Maker and Frigidaire Gallery French Door Refrigerators at Best Buy. The interior walls should also be wiped down with a damp cloth to prevent the buildup of mold and bacteria. After all of the connections have been removed, the ice maker should slide out of the fridge with ease. It is important to note that the warranty applies to the original purchaser only and is non-transferrable. All rights reserved. If the temperature is correct, check the auger motor by unplugging it and testing it with a multimeter, then replug it back in. If your ice maker has a water line attached to it, you will need to disconnect the water line from the back of the unit before it can be removed. However, certain Frigidaire ice makers may be covered under the manufacturers product warranty and/or other customer service programs. Works perfect no issues Ice maker and water dispenser both work. Step 8: Reassemble the ice maker. Additionally, in 2017, a customer in Indiana filed a lawsuit against Frigidaire alleging that their dehumidifier was defective and caused property damage. It does not have a separate one for both the water dispenser and the ice maker. Report a hazardous product: Call the CPSC hotline at 800-638-2772 or go to SaferProducts.gov. Use the IM117000 Top Mount Refrigerator Ice Maker Kit to make sparkling ice with ease. ET Monday through Friday, by email at. For your information, the model number is FFHS2611LB and the series number 4A53800089. Shop. COPYRIGHT THE E.W. 2023 Advance Local Media LLC. Kitchen Event: Add great savings to the menu with our great deals. Features sensor arm that activates when ice is low and stops automatically when full. Notify me of follow-up comments by email. With these few steps, theres a good chance that the Frigidaire ice maker in your refrigerator will last for many years. Make sure that all the components are completely dry before putting them back together. According to the Consumer Product Safety Commission (CPSC), the ice level detector arm in the ice maker can break into pieces and fall into the ice bucket, posing a choking hazard. You can chat online here or call 833-840-5926 between 8:30 a.m. and 8 p.m. product recalls . Call CPSCs Hotline at 800-638-2772 (TTY 301-595-7054). 3, 2022 at 11:28 AM PDT. The refrigerators all feature an ice maker and come in stainless steel, white and black. Please contact Frigidaire directly to learn more about coverage and remedies that may be available to you. Save products you love, products you own and much more! If the ice is still too frozen, it may be necessary to use a hair dryer (with the air blowing on the ice, not directed into the freezer) to melt it. Furthermore, the warranty does not cover shipping and handling expenses. F F0ndue Member Joined Apr 14, 2021 Messages 1 Location Canada Apr 14, 2021 #1 Model Number FG4H2272UF Brand Frigidaire Age 1-5 years How do you remove a Frigidaire Gallery ice maker? Get Notified About Each Recall via Email. The recall: This recall includes units of one Electrolux model and 13 Frigidaire models with specific serial number ranges. Once the ice is melted and removed, make sure to clean the inside of the freezer and then turn the power back on. Electrolux is recalling 13 models of Frigidaire refrigerators and one Electrolux model sold over the last two years because the level detector arm in the icemaker can break into pieces and fall into the ice bucket, posing a choking hazard. Find low everyday prices and buy online for delivery or in-store pick-up It may take some time to get used to not having an ice maker, but the refrigerator will still work perfectly fine without it. English Retrieve your username. Report a dangerous product or product-related injury on. If you purchase a product or register for an account through one of the links on our site, we may receive compensation. One of the incidents reported said that the detector created gum lacerations. The affected models are the Electrolux-branded ERMC2295AS French-door refrigerator, as well as the Frigidaire-branded PRMC2285AF French-door refrigerator, FFHI1835VS top-freezer refrigerator, and the FRSS2323AB, FRSS2323AW, FRSS2323AD, FRSS2323AS, FRSS2333AS, FRSS2623AB, FRSS2623AW, FRSS2623AD, FRSS2623AS, FRSS2633AS, and FRSS26L3AF side-by-side refrigerators. Be sure to position each component back in the same place it came from in order to ensure that the ice maker works properly. Electrolux, which also owns Frigidaire, has issued a recall for more than 370,000 Electrolux and Frigidaire refrigerators sold in the U.S. and Canada. Lift up on the ice maker to remove it and safely store it until its needed again. The temperature is set to 2 degrees and the icemaker button is 'On'. The brand name, model and serial number for each unit is printed on a label located on the right panel in the interior of the refrigerator compartment. If your Frigidaire ice maker stops working, there are a few possible causes that you should investigate and troubleshoot before calling for service. Frigidaire countertop ice makers come with a one year parts and labor warranty from the manufacturer. To remove an LG craft ice maker, you will need to begin by turning off the power to the fridge at the circuit breaker box and disconnecting the ice makers plug from the wall outlet. Height: 70 in Width: 36 in . I installed the water line about a month ago, it's only a single water line running to the fridge. FIXED - Frigidaire FFHB2750TD3 Ice maker fill tube freezing, Frigidaire 5304519149 Water Valve (AP6834504) - AppliancePartsPros.com, Frigidaire FG4H2272UF not making ice/proper ice, Frigidaire FG4H2272UF - Freezer not cooling, Frigidaire FG4H2272UF - ER T1 code - Replaced thermistor to no avail, Frigidaire PHS39EJSS ice maker not working, Frigidaire FG4H2272UF ice maker tray drops out of carrier. Page 1: Bottom Freezer. The plaintiffs allege that the Electrolux ice maker is defective. Remove any screws that secure the panel in place and carefully pull it away from the refrigerator. Consumer Reports says 370,000 Electrolux and Frigidaire refrigerators have been sold in the United States and Canada that are affected by the recall. The icemakers in these refrigerators have an ice level arm that can break into pieces and fall into the ice bucket, creating a choking hazard. Be sure to take note of how the ice maker was connected so you can properly reconnect it if necessary. Make your selection of either small, medium or large cube size, and retrieve fresh, cooling ice in just six minutes after filling the reservoir. The first thing you should do is check the power supply to make sure its still connected. If so, the icemaker or water valve could be defective. My name is Tami Taylor. What is the Jane Austen Society of North America. Just moved into a new house that came with the refrigerator model FG4H2272UF. Find low everyday prices and buy online for delivery or in-store pick-up 365 days to return any part. If youve checked all of the above and nothing is wrong, then you may need to replace the ice maker. The following model numbers and their serial number ranges are included in this recall. If any component of the product fails due to a faulty material or workmanship, the part(s) will be repaired or replaced free of cost within the warranty period. However, there have been lawsuits lodged in the past, mostly involving customer complaints about product defects. Tricia is a professional writer and editor who lives in North Texas with her family and one smelly dog. Generally, Frigidaire has a good reputation for customer service and is known for honoring their warranties and providing replacements for defective products. The brand name, model and serial number for each unit is printed on a label located on the right panel in the interior of the refrigerator compartment. After all the screws have been removed and the water line and the electrical plug have been disconnected, the ice maker is ready to be removed. I chip it out daily now to prevent larger build up. Sensor arm activates ice production when ice leave is low, and stops automatically when full. Consumers should immediately stop using the recalled Frigidaire and Electrolux refrigerator ice makers, empty the ice bucket and contact Electrolux to schedule a technician to replace the ice maker with one that has a polypropylene ice level detector, free of charge. Facebook and The following model numbers and their serial number ranges are included in this recall. The link you selected is for a destination outside of the Federal Government. We still dont recognize that sign in. This station is part of Cox Media Group Television. The company will replace the icemaker for free. Warranty gave us a new fridge so we have not tried to repair it ourselves, if you like to tinker this could be a great deal. FRIGIDAIRE GALLERY Frigidaire Pro 22.1-cu ft 4-Doors Refrigerator - Stainless Steel - Water and Ice Cube Dispenser: we've got it. The company will replace the icemaker with a new one that has a polypropylene ice level detector for free. For more information on the serial number ranges, as well as how to locate the model number and serial number, see the CPSC recall notice. Check for ice buildup and any other ice jam. Copyright 2023 IBTimes LLC. There may be a kink in the fill tube that is preventing the water from getting to the ice maker. Let's Chat Mon-Fri, 8:30am - 8pm (EST) Call Us 1-800-374-4432 Mon-Fri, 8:30am - 8pm (EST) Faqs Get support, view how-to videos, and learn tips and tricks. Name of Product: Frigidaire and Electrolux Side-by-Side, Top Freezer and Multi-door refrigerators. The company does not seem concerned about their appliance being dangerous. This may require you to remove the bin and also to use a plastic scraper to remove any stubborn ice. Water valve 5304519149 / AP6834504 made by Frigidaire. The refrigerators range from 23 to 36 inches wide. External Dimensions. Fix: Make sure the shut-off arm isn't engaged. Empty the ice bucket and contact Electrolux. Step 7: Clean the components. As these issues are widespread, resolving them can often be difficult, costly, and time-consuming. Electrolux is urging all affected consumers to immediately stop using the recalled refrigerators ice makers. (Gray News) - Frigidaire and Electrolux side-by-side, top freezer and multi-door refrigerator models have been recalled for a choking hazard involving a . Congratulations, your account was created. Disconnect the wiring harness or tubing that is used to connect the ice maker to the water supply. Register Your Product Register your appliance to win 10,000. The first step is to turn off the water supply to the ice maker, either by shutting off the water valve or disconnecting the water line from the wall. For the serial number ranges of the affected models, see the CPSC recall notice. Where: The recall is effective in both the United States and Canada. It functions best when the freezer temperature is set between 0 and 5 degrees F (-18 to -15 C). It cools water to below freezing with liquid coolant circulating through metal tubing inserted vertically into molds filled with water. ET, by email at IceMakerRecall@electrolux.com, online at www.icemakerrecall.com, or at www.electrolux.com or www.frigidaire.com by clicking on Recall at the bottom corner of each page for more information.
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